Monday, September 7, 2020

2020 #VWEDU Starting in digital (virtual) "worlds": Instructions for the casual user. Use-case planning. Design thinking


Starting in digital (virtual) "worlds":  
Instructions for the casual user. 
Use-case planning.  Design thinking

Getting users started in a digital place does not have to be hard.  It just has to be planned.
A digital meeting
  • We don't just sit around in a digital meeting

What is a casual user?  

  • Someone visiting the place for an objective not related to digital worlds:
  • Students attending a class.
  • People attending  a business meeting.
  • People attending a convention, conference, or trade show 
  • This is potentially the largest market for digital places.

What is wrong with a manual?

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Digital places can be used for classes and meetings

  • But they need their own onboarding experience.
  • This is a job for use-case planning.

What is a use case?

Use cases for the casual user in a digital place

  • Casual=for some purpose unrelated to virtual worlds; the virtual world is a tool.
  • Class: several use cases depending on the operation of the class.
  • Business meeting: perhaps only one use case.
  • Convention: May be simply presentation to an audience
  • Conference: May need breakout rooms (like business meetings).
  • Trade show: will need demo places with good visibility.

Instructions based on a use case

  • Every use case leads to a scenario about what the user does.
  • And what skills the user needs to do that.
  • Abd how the user can find the instructions when they are needed.

Visitor needs: worked examples

  • Examples apply to specific platforms for digital places.  
  • Visitor needs may be the same.

DTA basics for beginners

DTA travel for beginners

DTA social for beginners

DTA for projects and inquiry

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Visit me on the web

  • Drop by my web offices Weekdays: 12:-12:30 pm Central time (US)
  • I am available for free consulting on any topic in this blog.
  • Cybalounge and 3DWebWorldz (Orientation room)
  • I will be in both places, so you may need to speak to get my attention.
  • Web-worlds, 3D virtual worlds running in a browser. Summary
  • And we can visit the Writer's Workshop on the Web
  • Don't register -- enter as guest.  
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  • Selby Evans in Kitely and Hypergrid, Thinkerer Melville in Second Life.

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