Design for JIT help:
Search on page supports
learning from a computer
How to provide just-in-time instruction on web pages.
What is JIT help?
- JIT=Just-In-Time
- JIT help pages are intended to provide quick information on a specific topic.
- Use scenario: User is about to do something and needs quick and complete information on how to do it.
- In a computer-based activity, the capabilities of the browser offer support.
- The help should be easily found with search and should give complete information.
- The help should give no unnecessary information.
- Supplementary information may be given with web links.
- JIT help should be the standard practice for DTA development
- The Digital Teaching Assistant (DTA) for MUVES (virtual worlds): Summary
The plan for JIT help
- The page should have a title that clearly describes its contents
- The top of the page should carry search-on-page instructions:
- To search on page press Ctrl+f. The search bar appears near the top of the page.
- A list of key terms should also be at the top of the page.
- The key terms should relate to what users want to do.
Examples
- DTA content pages: The plan: Initial DTA content on the web here
- Firestorm settings for beginners. A DTA content page
- Newcomer welcome coach: Basic skills needed promptly
- Basic skills needed for attending a meeting or class in a virtual world.
- Travel tips for the Hypergrid. A DTA content page
- Ingrid (within a grid) Travel tips for OpenSimulator . A DTA content page
- Develop your contacts list. DTA content page
- Communications tips for OpenSimulator. A DTA content page
- Search tips from a digital coach: DTA content page
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Visit me on the web
- Drop by my web offices Weekdays: 12:-12:30 pm Central time (US)
- I am available for free consulting on any topic in this blog.
- Cybalounge and 3DWebWorldz (Orientation room)
- I will be in both places, so you may need to speak to get my attention.
- Web-worlds, 3D virtual worlds running in a browser. Summary
- And we can visit the Writer's Workshop on the Web
- Don't register -- enter as guest.
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License
- Original text in this blog is CC By: unless specified public domain.
- Use as you please with attribution: link to the original.
- All images without attribution in this blog are CC0: public domain.
- Second Life, Linden, SLurl, and SL are trademarks of Linden Research Inc.
- Annotated screenshots made with Jing
- This blog is not affiliated with anything. Ads are from Google.
- Selby Evans in Kitely and hypergrid, Thinkerer Melville in Second Life.
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