Tuesday, December 3, 2019

2020 #DTA: #VWEDU: Design for JIT help: Search on page supports for learning from a computer


Design for JIT help:
Search on page supports
learning from a computer

How to provide just-in-time instruction on web pages.


What is JIT help?

  • JIT=Just-In-Time
  • JIT help pages are intended to provide quick information on a specific topic.
  • Use scenario: User is about to do something and needs quick and complete information on how to do it.
  • In a computer-based activity, the capabilities of the browser offer support.
  • The help should be easily found with search and should give complete information.
  • The help should give no unnecessary information.
  • Supplementary information may be given with web links.
  • JIT help should be the standard practice for DTA development
  • The Digital Teaching Assistant (DTA) for MUVES (virtual worlds): Summary
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The plan for JIT help

  • The page should have a title that clearly describes its contents
  • The top of the page should carry search-on-page instructions:
  • To search on page press Ctrl+f. The search bar appears near the top of the page.
  • A list of key terms should also be at the top of the page.
  • The key terms should relate to what users want to do.

Examples

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Visit me on the web

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License

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  • Selby Evans in Kitely and hypergrid, Thinkerer Melville in Second Life.

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