Tuesday, October 2, 2012

2013 HELP: Crash on image download or upload, a fix.

Crash on image download, a fix
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Symptoms
  • SL stops responding when you download or upload a picture.
  • Problem started after you installed a recent version of Microsoft Essentials
  • I had the problem
Yeah.  Another Microsoft feature.
And the Phoenix-Firestorm team is on it: SkyDrive
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The simple solution is to remove Skydrive.
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If you are using Skydrive:
  • Be sure to download everything that you have on Skydrive
  • Replace any important services you were getting from Skydrive  
I replaced Skydrive with Google Drive.   Actually, I had already done that because Google Drive is easier to use than Skydrive.  So removing Skydrive was no loss.  And the fix worked.  
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When you are ready to remove Skydrive,
  • Go to Programs and Features in the control panel
  • Double click on the SkyDrive icon or right click and select Uninstall
This problem is said (by Linden Lab) to have been fixed in the Second Life standard version V3.4.5, released on February 13, 2013.  Other viewers might take a month or so to catch up.  

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  • Annotated screen shots made with Jing
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